14 Days Free Returns*

Return and Refund Policy

Last updated: May 10, 2023

Thank you for shopping at Alligator Fences.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Alligator Fences Inc., 2766 SW Edgarce St, Port St Lucie, 34953.
  • Goods refer to the items offered for sale.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Alligator Fences, accessible from www.alligatorfences.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order at any time before receiving your Goods from us.
Any and all Special Orders are NOT refundable and can NOT be cancelled after a deposit has been received.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: sales@alligatorfences.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

*Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications and or Special Orders.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should bring the Goods at the following address:

2766 SW, Edgarce St, Port St Lucie, Florida, 34953

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend bringing the items back to our physical store. We are unable to issue a refund without the actual receipt of the Goods.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: sales@alligatorfences.com
  • By phone number: 772-874-3288

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